Monmouth Family Health Center: Home
Family Medicine • Long Branch, NJ
Ratings by platform
- myneedsnetwork.org: 3.9/5 stars (10 reviews)
- Birdeye: 5/5 stars (4 reviews)
What patients say
Patients praise
- Friendly and professional clinicians/doctors
- Helpful and attentive staff (reception and medical)
- Personalized and satisfactory patient care experiences
- Efficiency and ease of accessing medical records in some cases
Common complaints
- Long wait times for appointments
- Difficulties with phone communication (answering calls, being left on hold, or calls not returned)
- Reports of rude staff or clinicians in some instances
- Perception of being understaffed
In patients' words
"Every time I arrive for my appointment, it's a unique experience. From the moment I walk into the clinic, the attention I receive fills me with satisfaction because I know it's personalized care with a human touch, from the reception to the medical staff."
— LocalityBiz User Review"This place is absolutely horrible! Understaffed, and very rude. No one ever answers the phones or when they do you are left on hold or hung up on."
— LocalityBiz User Review"Dr Adam Nelson is so experience friendly and professional. The staff very friendly and efficient knowledgeable of my issues. Adam Nelson NP really calm my fears of frustrations more than my specialist."
— MyNeedsNetwork User ReviewMore clinics in Long Branch
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