Our Long Beach Urgent Care Center in CA - Concentra

Patients praise

• Efficient for routine services like drug screenings or employment physicals
• Some staff members, particularly nurses and physical therapists, are described as friendly and professional
• Process can be seamless and quick when the facility is not busy

Common complaints

• Long and unpredictable wait times, even with appointments
• Reports of unprofessional, rude, or condescending staff and physicians
• Occasional administrative issues such as lost medical samples or difficulty reaching the office by phone
• Dissatisfaction with the quality of care, with some patients feeling issues were not adequately addressed