Concentra
Urgent Care • Long Beach, CA
Ratings by platform
- Yelp: 1.7/5 (143 reviews)
- Solv Health: 1.0/5
- WebMD (2 reviews)
What patients say
Patients praise
- Efficient for routine services like drug screenings or employment physicals
- Some staff members, particularly nurses and physical therapists, are described as friendly and professional
- Process can be seamless and quick when the facility is not busy
Common complaints
- Long and unpredictable wait times, even with appointments
- Reports of unprofessional, rude, or condescending staff and physicians
- Occasional administrative issues such as lost medical samples or difficulty reaching the office by phone
- Dissatisfaction with the quality of care, with some patients feeling issues were not adequately addressed
In patients' words
"The experience was good except the wait. I was there for 3 hours and I was on time for my appointment."
— Loc8NearMe review"Extremely rude, condescending, hostile, and baseline aggressive doctor. Wouldn't let me speak at all."
— WebMD review"Came in for drug screening. In and out in less than 25 minutes. Front and back office staff both efficient and professional."
— Loc8NearMe reviewMore clinics in Long Beach
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