Rheumatology in New Jersey - RWJBarnabas Health
Rheumatology • Long Beach, NJ
What patients say
Patients praise
- Access to a multidisciplinary team of specialists and experts for complex rheumatologic conditions
- High quality of clinical care and patient-centered approaches by individual rheumatologists noted in some reviews
- Thoroughness in documenting symptoms and effective communication by specific providers
Common complaints
- General dissatisfaction with customer service and administrative processes across the RWJBarnabas Health system
- Reports of long waiting times for appointments and in-office visits
- Complaints regarding staff responsiveness, inconsistent communication, and difficulties scheduling appointments
- Concerns over short time spent with patients during visits
In patients' words
"I’ve never felt so heard and respected and not rushed by a doctor. This is how it should be but not often found. He also connected dots that other doctors have overlooked."
— Healthgrades patient review for a rheumatologist in the RWJBarnabas network"I have complained numerous times regarding staff not answering phone, waiting time, not being consistent with refills and spending 5 minutes with patients."
— BBB complaint excerpt regarding RWJBarnabas Health servicesMore clinics in Long Beach
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