Behavioral Health Services | RWJBarnabas Health NJ
Psychiatry • Long Beach, NJ
Ratings by platform
- Rehab.com (Pollak Behavioral Health Services): 2.32/5 (50 reviews)
- Birdeye (RWJBarnabas Health Behavioral Health Center): 2.5/5 (163 reviews)
- Monmouth Medical Center (Overall hospital HCAHPS): 3/5 (2,139 surveys)
- BeamingHealth (Monmouth Medical Center Behavioral Health): 2.70/5 (3 reviews)
What patients say
Patients praise
- Appreciation for compassionate and caring individual staff members
- Helpfulness of specific programs for recovery and mental health improvement
- Improvements reported following facility updates or remodels
- Effective psychiatric support and script management for some patients
Common complaints
- Difficulties with staff communication and responsiveness
- Concerns regarding long wait times and short provider consultation durations
- Complaints about lack of empathy or compassion in care delivery
- Reports of perceived poor administrative management or scheduling issues
In patients' words
"Seems to be running more smoothly since the remodel. Rarely a long wait to see your provider, comfortable surroundings, and friendly staff."
— Rehab.com user review"I highly recommend. The staff and nurses are very caring and compassionate. Jenn, Khadija, and Lindsay were wonderful."
— Birdeye user review"They don't care about patients, they don't call back when you call them and leave messages and they refuse to help you find other means of getting help."
— Rehab.com user review"The neglect and lack of empathy or compassion... They drug you up and release you. You’ll have unidentified bruises with lack of knowledge."
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