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Otolaryngology (ENT) - Lompoc Valley Medical Center
Otolaryngology (ENT) • Lompoc, CA
Ratings by platform
- U.S. News & World Report (Dr. Angie Song): 4/5 (26 reviews)
What patients say
Patients praise
- Professionalism and expertise of some physicians
- Staff friendliness and courtesy in specific instances
- Personalized follow-up care, such as physicians calling with test results personally
- High satisfaction with allergy testing and diagnostic services provided by certain ENT specialists
Common complaints
- Concerns regarding billing practices for unperformed procedures
- Reports of poor bedside manner, including lack of compassion and yelling at patients
- Allegations of inadequate post-operative outcomes or long-term complications
- Perceived lack of thoroughness or dismissal of patient symptoms
- Occasional staff confusion or disorganized office environment
In patients' words
"David Seltzer has no compassion for his patients... he had the nerve to tell me and my husband To Chill Out- Get A Hold of Myself and to learn to Deal with it."
— Vitals (Dr. David Seltzer)"Dr Michel is the best doctor we have ever had the privilege of seeing... he was ALWAYS there for her."
— WebMD (Dr. Randall Michel)"Went in for treatment for sinus infection. She billed insurance for sinus surgery. There was no surgery done just prescription for antibiotics and Prednisone."
— Healthgrades (Dr. Angie Song)"Excellent all staff is very people friendly and Doc is great professional as is his staff."
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