ENT Doctors in Northern California - BASS Medical Group
Otolaryngology (ENT) • Lompoc, CA
Ratings by platform
- Vitals.com (Dr. Bernard Weinstock): 4.7/5 stars (23 ratings)
- US News & World Report (Dr. Angie Song): 4/5 stars (26 ratings)
- Birdeye (BASS Medical Group overall): 2.8/5 stars (9 reviews)
- Reviews.io (BASS Imaging Center): 5/5 stars (259 reviews)
What patients say
Patients praise
- Highly knowledgeable and professional physicians
- Efficient and friendly staff in certain locations/departments (e.g., Imaging Center)
- Compassionate and personalized patient care
- Successful surgical outcomes reported by some patients
Common complaints
- Concerns regarding unprofessional staff or rude receptionists
- Reports of poor billing communication and processes
- Long wait times for appointments and in-office visits
- Dissatisfaction with treatment outcomes or perceived lack of care
In patients' words
"Excellent all staff is very people friendly and Doc is great professional as is his staff."
— Vitals.com (Dr. Bernard Weinstock)"Patia walker is one of the most unprofessional nurses we have ever worked with"
— Birdeye (BASS Medical Group)"The surgeon was curt when I talked to him... If you can avoid this place, you should."
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