Lompoc Health Center | Santa Barbara County, CA - Official Website
Laboratory Services • Lompoc, CA
Ratings by platform
- Google My Business: 3.2/5 (28)
- Yelp: 2.3/5 (18)
What patients say
Patients praise
- Some patients report positive experiences with specific individual pediatricians and physicians
- Patients recognize the value and cost-effectiveness of county public health services compared to other providers
- Improvement in some internal satisfaction metrics like lab satisfaction and certain provider wait times according to administrative reports
Common complaints
- Reports of difficult communication with staff, including unanswered phones
- Instances of unprofessional or rude conduct at the front desk
- Concerns regarding scheduling reliability, such as last-minute cancellations or booking errors
- Specific patient reports of negative bedside manner or insensitive communication from providers
- Facility-level patient satisfaction scores impacted by provider vacancies and renovation disruptions
In patients' words
"I got a call 8 minutes before my appointment letting me know they had to cancel. ... I find that to be extremely inconsiderate and unprofessional."
— Google My Business Review"Their customer service is HORRIBLE. Every time I've ever came here I leave because of how rude the ladies at the desk are."
— Yelp Review"We love this center! I moved my kids ... to this center and have never had a bad experience. Dr. Mohammad Tabek Bakir is an amazing pediatrician."
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