Duly Health and Care
Weight Loss/Obesity Medicine • Lombard, IL
What patients say
Patients praise
- High patient satisfaction scores for specific physicians and providers
- Providers perceived as knowledgeable, attentive, and caring
- Efficient and welcoming reception and clinical support staff at specific locations
Common complaints
- Difficult and inefficient appointment scheduling system
- Long hold times and poor communication via phone
- Frustrations with the billing department, including denied claims and incorrect billing
- Administrative staff perceived as rude or disorganized
- Concerns regarding follow-up on test results and medication refills
In patients' words
"Dr. Jabaar is second to none; he's present, kind, easy to talk to, extremely knowledgeable, and has and continues to help me in any way possible."
— Duly Health and Care patient review"Scheduling appointments is frustrating and inefficient, with long wait times both on the phone and in the office. Communication between departments seems disorganized, and follow-up regarding test results or billing often requires multiple calls."
— Birdeye patient reviewMore clinics in Lombard
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