Obesity Medicine & Weight Loss Doctors | Duly Health and Care

Patients praise

• High patient satisfaction scores for specific physicians and providers
• Providers perceived as knowledgeable, attentive, and caring
• Efficient and welcoming reception and clinical support staff at specific locations

Common complaints

• Difficult and inefficient appointment scheduling system
• Long hold times and poor communication via phone
• Frustrations with the billing department, including denied claims and incorrect billing
• Administrative staff perceived as rude or disorganized
• Concerns regarding follow-up on test results and medication refills