Pinnacle Dermatology - Lombard
Dermatology • Lombard, IL
Ratings by platform
- Google Reviews: 4.9/5 stars (425 reviews)
- BestProsInTown: Generally positive ratings (BestProsInTown metrics) (143 reviews)
What patients say
Patients praise
- Professional, knowledgeable, and caring staff
- Efficient and organized check-in process
- Thorough medical examinations
- Timely appointments including same-day or next-day availability
- Clear communication and patient education
Common complaints
- Billing and payment disputes
- Collection notice issues
- Difficulty receiving refunds
- Occasional long wait times
- Rare reports of unsatisfactory medical outcomes
In patients' words
"Dr Mendez and his staff made the plastic surgery journey safe. Realistic expectations coupled with great communication and humor made for a great fit and result. I have tremendous gratitude and piece of mind with my choice."
— ScoreDoc review (originating from Google)"I have been dealing with Pinnacle dermatology billing since July of 2025... I have now been sent a collection notice. Once was enough, twice I connect you, the bbb. Horrible billing office and some team members have attitudes."
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