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Pinnacle Dermatology

Dermatology • Lombard, IL

★★★★★4.9/5425 reviews across 2 platforms

Ratings by platform

  • Google Reviews: 4.9/5 (425 reviews)
  • BestProsInTown (143 reviews)

What patients say

Patients praise

  • Professional, knowledgeable, and caring staff
  • Efficient and organized check-in process
  • Thorough medical examinations
  • Timely appointments including same-day or next-day availability
  • Clear communication and patient education

Common complaints

  • Billing and payment disputes
  • Collection notice issues
  • Difficulty receiving refunds
  • Occasional long wait times
  • Rare reports of unsatisfactory medical outcomes

In patients' words

"Dr Mendez and his staff made the plastic surgery journey safe. Realistic expectations coupled with great communication and humor made for a great fit and result. I have tremendous gratitude and piece of mind with my choice."

— ScoreDoc review (originating from Google)

"I have been dealing with Pinnacle dermatology billing since July of 2025... I have now been sent a collection notice. Once was enough, twice I connect you, the bbb. Horrible billing office and some team members have attitudes."

— BBB complaint summary

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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