Wound Care Services at Sutter Health
Wound Care • Lodi, CA
What patients say
Patients praise
- High satisfaction ratings for individual physicians within the Sutter Health system in Lodi
- Some positive feedback regarding friendly and compassionate care from nurses and specific medical staff
- General appreciation for professional care when successfully accessed
Common complaints
- Concerns regarding billing practices, including unexpected or high charges and insurance verification issues
- Reports of scheduling difficulties and long wait times for appointments
- Complaints about administrative staff and customer service personnel being rude or incompetent
- Isolated reports of poor surgical wound care outcomes (specifically at Adventist Health Lodi Memorial)
In patients' words
"Great doctors and nurses but not so great anything else. Do yourself a favor and go elsewhere or make sure they actually run your insurance to not get hit with surprise bills!"
— Trustpilot review for Sutter Health"This review is not about the Doctors, all that I have seen have been a tentative and caring. My issue is with their billing and scheduling."
— BBB customer review for Sutter Health"Shoddy, horrible stitching/staples on the gaping wound which is still gaping!"
— Yelp review for Adventist Health Lodi MemorialMore clinics in Lodi
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Patients praise: Clear communication and explanations · Easy to talk to/approachable bedside manner.
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Patients praise: Some clinical ratings indicate high performance in specific procedures · General recognition for providing necessary urgent and hospital services despite mixed patient feedback.
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Patients praise: Thorough and detailed eye exams · Friendly, welcoming, and professional staff.
Dr. Mitchell Swanson, DC
Patients praise: Professional and caring environment · Effective pain relief and treatment for various conditions (e.g., car accidents, back/neck pain).
Lodi, CA Family Doctors - Sutter Health
Patients praise: High patient satisfaction ratings for individual family medicine physicians · Doctors described as tentative, caring, and attentive by some patients.
Family Doctors in Lodi, CA
Patients praise: Physicians who are caring, thorough, and take time to listen to patient concerns · Appreciation for medical staff who explain lab results clearly and are easy to communicate with.
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