Lockport Rehab and Health Care Center
Rehabilitation Center • Lockport, NY
Ratings by platform
- CMS / various nursing home databases: 4 out of 5 stars (CMS Overall Rating) (10 reviews (on specific aggregate site))
What patients say
Patients praise
- Some reports of individual staff members providing excellent care
- Maintained a 4-star CMS overall quality rating in recent assessments
- Participation in Medicare and Medicaid programs
Common complaints
- Reports of inadequate hygiene and infrequent bathing of residents
- Complaints regarding poor food quality and unpalatable meals
- Concerns about staffing levels and lack of team coordination among staff
- Allegations of insufficient monitoring of medical conditions and post-surgical needs
- Frustrations regarding costs for additional amenities like televisions and phones
- Past citations for health and safety deficiencies, including resident rights and care assistance
In patients' words
"The food is horrible, nearly inedible. Patients are not bathed. Post surgical patients are not monitored for signs of clotting not to mention the staffing level is low and the staff that are there do NOT work as a team."
— Public user review on SeniorCare.com"Some staff has provided excellent care some!"
— Public user review on SeniorCare.comMore clinics in Lockport
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