Niagara County Department of Mental Health - 211 WNY
Mental Health Clinic • Lockport, NY
Ratings by platform
- Rehab.com: 4.2/5 (10 reviews)
- WebMD: No ratings (0 reviews)
What patients say
Patients praise
- Some patients report good experiences with psychiatric care
- Accessible mental health services for those who need them
Common complaints
- Difficulty reaching staff by phone or scheduling appointments
- Perceived lack of empathy from administrative or clinical staff
- Dissatisfaction with counseling services and appointment management
- Reports of abrupt case closures
In patients' words
"They never pick up the phone and don't have any empathy towards the patients."
— Mappca review"They'll close your case just because. Make you go to groups that you don't need."
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