Orthopedic Rehabilitation
Orthopedic Care • Lock Haven, PA
Ratings by platform
- Birdeye (Haven Orthopedics & Sports): 5.0/5.0 (3 reviews) (3 reviews)
- Healthgrades (Jaylan Jones, PA-C): 5.0/5.0 (4 reviews) (4 reviews)
- Nursing Home Site/CMS (Lock Haven Rehabilitation and Senior Living): 1.0-2.0/5.0 overall (varies by source/snapshot) (17 historical ratings (avg 2.7/5))
What patients say
Patients praise
- professional, knowledgeable, and friendly staff in specific orthopedic care settings
- positive outcomes and recovery stories in outpatient settings
- effective patient education and clear communication by individual orthopedic specialists
Common complaints
- concerns regarding facility cleanliness
- substantiated patient complaints and reported incidents
- instances of staff failing to follow medical procedures or orders
- turnover rates for nursing staff and RNs
- low overall quality and CMS ratings
In patients' words
"I recieved excellent care and PT here following my knee replacement. The staff were professional,friendly and knowledgeable."
— Patient review of Haven Orthopedics & Sports"Disregarding a physician’s order and the facility’s policies, one of the facility’s nurse aides did not use a gait belt when helping a 97-year-old resident walk... The resident fell and was subsequently diagnosed with a fractured hip and clavicle."
— HHS.gov Administrative Law Judge Decision (Lock Haven Rehabilitation & Senior Living)"During a recent visit to see my sister at the Lock Haven Rehab and Senior Living facility, I was shocked at the lack of cleanliness I encountered."
— Letter to the editor, The ExpressMore clinics in Lock Haven
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