UPMC Orthopaedic Care
Orthopedic Care • Lock Haven, PA
Ratings by platform
- UPMC Provider Profile (Orthopedic Surgery): 4.9 out of 5 stars (based on 172 ratings) (36 reviews)
- UPMC Provider Profile (Justin L. Kelchner, PA-C): 4.7 out of 5 stars (based on 112 ratings) (27 reviews)
- Birdeye (UPMC general): 4.2 out of 5 stars (9 reviews)
- Clinic4All (UPMC Outpatient Center): 1.7 out of 5 stars (6 reviews)
What patients say
Patients praise
- High patient satisfaction ratings for specific providers, often exceeding 4.7/5 stars
- Staff described as friendly, caring, and supportive in several reviews
- Appreciation for clear explanations and doctors who take time to listen to patient concerns
- Efficient and clean office environment reported by some patients
Common complaints
- Concerns regarding rude or unprofessional behavior from some staff members, particularly in emergency or front-desk interactions
- Reports of slow service or long wait times during visits
- Frustration regarding policies for minors in clinical settings
In patients' words
"She was always kind caring supportive and keeps up dated I trust her and would recommend her and all the Dr's and nurses in that office. They are all there to make my appointment as easy as possable."
— Birdeye User Review"They only had 1 nice nurse the rest were rude not just to us but to others in the er. I seen 1 person walk out after sitting an hour and half without being seen at all."
— Clinic4All User ReviewMore clinics in Lock Haven
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