Eye Clinic of Livonia | Trinity Health Michigan
Optometry • Livonia, MI
Ratings by platform
- Vitals.com: 4.1/5 (aggregated across physician profiles) (Not explicitly totaled for the clinic as a whole)
What patients say
Patients praise
- High quality of medical care and expertise from the ophthalmologists
- Doctors are viewed as ethical, honest, direct, and concerned with patient costs rather than unnecessary procedures
- Patients express high loyalty and willingness to travel long distances for care
Common complaints
- Complaints regarding front desk staff, described as unfriendly, rude, condescending, and lacking compassion
- Occasional reports of doctors appearing rushed, sharp in communication, or disrespectful to elderly patients
In patients' words
"The one star is for the most unfriendly and rude front desk women. They are consistently unpleasant, condescending and rude. They also have poor listening skills and show no compassion at all. Sad, really, because their poor attitude does not support the great doctors that practice there."
— Local Yahoo/Unilocal user review"He is a no nonsense doctor. His knowledge and diagnostic/treatment equipment are top notch. He is the ONLY doctor I've ever known who is not only concerned about proper treatment, but also the cost. He won't charge you for procedures you don't need."
— RateMDs user review regarding Dr. Carver"Dr. Mandell is a very ethical doctor who takes his time with patients.There may be a wait for him but that means that he is not rushing out the door on a patient. He is very direct and honest but kind at the same time."
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