Trinity Health Academic Internal Medicine - Northwest Livonia
Internal Medicine • Livonia, MI
Ratings by platform
- Official Trinity Health/St. Joe's websites: 4.9 out of 5 (70 ratings)
- Birdeye: 2.2 stars (13 reviews)
What patients say
Patients praise
- Friendly, helpful, and professional staff (receptionists and doctors)
- Commitment to patient needs and well-being
- Provision of same-day appointments for existing patients
- Designation as a Patient-Centered Medical Home (PCMH)
Common complaints
- Billing and coding errors leading to unexpected charges
- Perceived low-quality care or lack of helpful treatment for minor illnesses
- Perceived inconsistency in quality of care between patients
- Inefficient administrative processes or technical issues regarding service delivery
In patients' words
"Patients appreciate the friendly, helpful, and professional staff, including receptionists and doctors who prioritize patient needs."
— BestProsInTown"Their attending doctors don’t know how to code visits properly for insurance, so it gets denied because of it and end up with a 182 dollar bill."
— LocalityBizMore clinics in Livonia
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