Diagnostic Services | Diagnostic Tests | Livonia, Michigan
Internal Medicine • Livonia, MI
Ratings by platform
- Birdeye/Google: 3.9/5 (31)
- Birdeye/Google: 4.1/5 (15)
- Birdeye/Facebook: 4.3/5 (29)
What patients say
Patients praise
- Friendly, compassionate, and accommodating staff
- Fast, efficient, and timely service at specific locations
- Clean facilities and professional environments
- Ability to schedule weekend appointments
- Comfort-focused care (e.g., music options during MRIs)
Common complaints
- Long wait times and inefficient scheduling processes
- Rude or dismissive staff and lack of bedside manner
- Issues with record-keeping, billing errors, and lost test results
- Safety hazards in parking facilities
- Potential misdiagnoses due to missed findings in imaging reports
In patients' words
"Recently, there have been multiple ongoing issues... Delays, lost results, and transportation-related issues have continued to happen and need to be addressed."
— Trinity Health Lab - Livonia Hospital patient review"I wish I could give a rating of zero. The service at this lab continues to decline. The opening time is published as 7:30 but the staff never arrives before 7:30. The new sign in process is unclear."
— Ascension Michigan Lab Services patient review"Extremely fast, convenient location, clean facility, competitive price, and EXCELLENT customer service!"
— Any Lab Test Now patient review"Staff is pleasant, professional, and compassionate. No long waits, easy to access facility, plenty of parking. I feel confident in the care I have received there."
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