Cruz Clinic | Behavioral Health | Livonia, Michigan
Behavioral Health • Livonia, MI
Ratings by platform
- Birdeye (aggregating Google and Facebook): 3.1/5 stars (140 reviews (across aggregated platforms))
- Better Business Bureau (BBB): A+ (Business profile rating) (N/A)
What patients say
Patients praise
- Praise for specific doctors and therapists (e.g., Dr. Sidhu, Orlando, Monica)
- Reports of professional therapy services
- Some patients found front desk staff helpful and pleasant
Common complaints
- Difficulties with administrative and office staff professionalism
- Concerns regarding responsiveness to prescription refills and medical emergencies
- Issues with appointment scheduling and records management
In patients' words
"The Office/Administrative staff is rude and unprofessional. The professional staff at least Dr. Sidhu and Orlando are good. They need to fire their administrative staff and start over."
— Birdeye Review"I can’t believe how irresponsible she was putting me on a new drug and then being completely unavailable. I would avoid this clinic. The staff is completely incompetent and the doctors are truly lacking in compassion and responsibility."
— Unilocal Review"Very professional therapy and very helpful with mental health issues!!!!I would recommend Cruz clinic for anyone who needs help!"
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