Urgent Care - Livermore | Stanford Healthcare Tri-Valley
Urgent Care • Livermore, CA
Ratings by platform
- Solv (Livermore location): 1.0/5.0
- Yelp/MapQuest aggregated reviews: Not explicitly stated (Average rating implied as mixed) (~95 to 135 depending on aggregator)
- Solv/Urgent Care Map (Dublin location): 2.6 - 2.7/5.0 (~5 to 16)
What patients say
Patients praise
- Professional and efficient service
- Generally short wait times for walk-ins
- Friendly and compassionate staff interactions reported by many patients
- Clean and comfortable facilities
Common complaints
- High and sometimes unexpected billing costs
- Dissatisfaction with physician/nurse practitioner bedside manner and attitude
- Reports of rude or unhelpful staff interactions, particularly over the phone
- Concerns about the quality of care and thoroughness of medical examinations
In patients' words
"Cost/copay was never mentioned but when I got the bill it was $485 for urgent care visit and $304 for the doctor who billed separately. Crazy high price..."
— Solv (Patient Review)"Front desk & nurse was great. Doctor Ann Marie, a real bitch. Stay away from that doc. Very disrespectful, ignorant & very impatient."
— Yelp (Patient Review)"Patients have reported feeling calm and cared for during visits, with staff being friendly, nice, and helpful. The facility is clean and spacious."
— BestProsInTown/Provider Review ConsensusMore clinics in Livermore
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