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Tri-Valley Family Medicine - Dr. Lorena Tan | Comprehensive Family ...

Primary CareLivermore, CA

★★★★☆4.0/587 reviews across 1 platforms

Ratings by platform

  • Yelp, Healthgrades, WebMD, U.S. News, Yahoo Local: Approximately 3.5-4.0 out of 5 stars (aggregated across platforms) (87 reviews on Yelp, 30 ratings on WebMD/US News, 23 reviews on Healthgrades)

What patients say

Patients praise

  • Compassionate and caring bedside manner
  • Thorough and knowledgeable medical care
  • Willingness to listen to patients
  • Professional and proactive approach to health
  • Helpful and kind office staff (noted by many)

Common complaints

  • Disorganized office staff
  • Difficulty in communication/getting return calls
  • Perception of rushed visits
  • Issues with medical notes or billing accuracy
  • Some patients feel symptoms are not taken seriously or are dismissed

In patients' words

"We appreciate Dr Tan's thoroughness, professionalism and sincerity In providing very personalized care."

Yelp Review

"I don't know what they teach at UCLA med school but it's not how to be a good doctor. Office staff highly disorganized, messed up my work doctor's note two times..."

WebMD Patient Review

"I can’t really recommend Dr Tan. I feel that she missed too many symptoms and didn’t take me seriously. I feel badly because I do think she truly cares but has just gotten too busy and too rushed to be a good MD."

Patient Review (Unilocal)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7].

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