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Livermore, CA Family Doctors - Sutter Health logo

Livermore, CA Family Doctors - Sutter Health

Primary CareLivermore, CA

★★★★★4.9/5964 reviews across 6 platforms

Ratings by platform

  • Sutter Health Profile (Dr. Huong Nguyen Dang): 4.9/5 stars (274 reviews)
  • Sutter Health Profile (Dr. George S. Besser): 5/5 stars (352 reviews)
  • EverydayHealth (Dr. Raymond Rowell): 5/5 stars (1 review)
  • Sutter Health Profile (Dr. Helen Wong-Sexton): 4.9/5 stars (220 reviews)
  • Sutter Health Profile (Dr. Carla R. Antypas): 4.9/5 stars (105 reviews)
  • Comparably (Overall Sutter Health Customer Service): 3/5 stars (12 reviews)

What patients say

Patients praise

  • High ratings for individual physicians regarding care and bedside manner
  • Ease of booking appointments with specific doctors reported by some patients
  • Clean and modern facilities reported in some reviews

Common complaints

  • Issues with billing, insurance verification, and unexpected charges
  • Difficulty and delays in scheduling appointments
  • Concerns regarding communication, patient relations, and responsiveness of the administrative or billing departments
  • Reports of administrative or staff perceived as rude or incompetent

In patients' words

"My issue is with their billing and scheduling... Sutter refused to submit this and now we are out thousands of dollars. Our second issue is that now they can't seem to keep our appointments."

Better Business Bureau (Sutter Health)

"100% of patients found the doctor and staff friendly and the office clean and modern"

EverydayHealth (Dr. Raymond Rowell)

"Blocked escalation and change of PCP for over 2 months, risking my life... Sutter Health Billing dept does not respond to mails."

PissedConsumer (Sutter Health)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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