Stanford Medicine Partners Primary Care Livermore 203
Family Medicine • Livermore, CA
Ratings by platform
- WebMD and Vitals: Average rating of 4.0/5 for Dr. Stanley Ng (based on 16 ratings on WebMD and Vitals) (16 ratings (WebMD); 4 reviews (Vitals))
- Stanford Health Care provider portal: High patient satisfaction noted in provider profiles (209 reviews for Dr. Alicia April Lo (not clinic-wide))
What patients say
Patients praise
- Highly regarded providers described as caring, attentive, and thorough
- Appreciation for doctors who take the time to listen and provide personalized care
- Effective referral practices to specialists when needed
Common complaints
- Inconsistent office staff performance, including communication issues and needing to follow up multiple times for answers
- Specific patient complaints regarding perceived dismissiveness, poor communication, and medication management issues with individual providers
In patients' words
"However, this doctor is worth the wait. He is very aware of other remedies or options besides conventional medicine. I like that he is open to my needs. The office staff tries but does drop the ball quite a few times so be prepared to call back for answers to your questions."
— Vitals review for Dr. Stanley Ng"He's been horrible. Tells lies and does not care about his patients or their time(or about messing up their insurance) communications horrible. Plays games w my psychiatric and pain meds also. I don't recommend him"
— WebMD review for Dr. Stanley Ng"Excellent care and concern by Dr. Lo. I enjoyed my visit with her"
— Stanford Health Care provider portal review for Dr. Alicia April LoMore clinics in Livermore
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