Family Care Center
Behavioral Health • Littleton, CO
Ratings by platform
- Aggregate review platforms (e.g., TrustReviewers, Birdeye): 4.8/5 (300 reviews)
What patients say
Patients praise
- Supportive and warm front desk staff and therapists
- Positive experiences with Telehealth appointments for ease and convenience
- Effective and clear communication regarding treatment and follow-ups from some providers
Common complaints
- High turnover of therapists leading to disruption in continuity of care
- Reports of unprofessional or dismissive demeanor from some psychiatric providers
- Concerns regarding communication, appointment scheduling, and responsiveness to patient requests
- Dissatisfaction with insurance transitions and billing communication
In patients' words
"The front desk staff and my therapist were wonderful — warm, patient, and genuinely supportive. ... My interactions with the psychiatrist ... felt dismissive, almost relieved. It reinforced the sense that I wasn’t being met with the same respect and empathy I received from the rest of the staff."
— LocalityBiz User Review"Overall an extremely pleasant and comforting experience. This was my first Tele health appt and I was pleasantly surprised at how easy, informative, and personable the interaction was."
— LocalityBiz User ReviewMore clinics in Littleton
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