Arkansas Primary Care Clinic | Baptist Health Doctors
Primary Care • Little Rock, AR
Ratings by platform
- Birdeye (Baptist Health Family Clinic-Baptist Health Drive): 4.0 out of 5 (23 reviews)
- Healthgrades (Dr. Kathy Parnell): 4.1 out of 5 (8 reviews)
- WebMD (Arkansas Primary Care Clinic): 0 ratings (0 reviews)
What patients say
Patients praise
- High quality of care and expertise from certain physicians and nursing staff
- Compassionate and attentive service noted by some patients
- Effective communication and responsiveness for some patients, particularly through patient portals
- Convenient same-day appointment availability at some locations
Common complaints
- Long wait times for appointments and at facilities
- Perceived lack of empathy or professionalism from some staff/physicians
- Dissatisfaction with misdiagnoses or inadequate follow-up care
- Difficulty in accessing or communicating with specific providers
- Concerns regarding administrative or billing issues
- Reports of feeling unwelcome or dismissed by staff
In patients' words
"Dr.Cody and her team are amazing. Her clinic feels calm and peaceful. She treats her patients with respect and compassion."
— LocalityBiz (Baptist Health Family Clinic-Hillcrest)"Wait time is extremely too long.. I’ve been called back at least 3 times all to still not check in a room or see a doctor."
— HospitalStats (Baptist Health Medical Center-Little Rock)"I would not recommend this clinic to Black patients. I have consistently felt unwelcome and dismissed here."
— Yelp (Baptist Health Family Clinic-Hillcrest)More clinics in Little Rock
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