CHH Primary Care
Internal Medicine • Litchfield, CT
What patients say
Patients praise
- High patient loyalty to individual physicians and providers, often spanning many years
- Practitioners described as caring, knowledgeable, compassionate, and good listeners
- Convenience of onsite services such as blood draws and imaging at some facilities
- General satisfaction with the quality of medical care provided by specific doctors and nurse practitioners
Common complaints
- Administrative and staff issues, including long hold times, difficulty with appointments, and unresponsive communication
- Occasional reports of rude or unprofessional reception/front-desk staff
- Experiences of long wait times for appointments or during office visits
- Dissatisfaction with office consolidation or changing providers frequently
- Specific instances of poor bedside manner or feeling rushed during consultations
In patients' words
"It is quite apparent that the consolidation of services in the Torrington facility has not been for the patents benefit!"
— LocalityBiz Review"THIS OFFICE IS EXTREMELY RUDE, ESPECIALLY THE RECEPTIONIST."
— Vitals Review"Penny McEvoy always takes the time to listen. She has great communication skills."
— Healthgrades ReviewMore clinics in Litchfield
Christofer J. Fort, MD
Patients praise: Thorough and informative clinical approach · Excellent listening and communication skills.
Litchfield County OB/GYN
Patients praise: Providers (specifically Dr. Durstin and Dr. Teagarden) are highly regarded for their empathy, competence, and ability to listen · Compassionate and thorough patient care during appointments.
Center For Dental Excellence
Patients praise: Friendly, professional staff and welcoming environment · Gentle dentistry and comfort for patients (including dental phobia/fear).
Center For Dental Excellence
Patients praise: Kind, patient, and compassionate staff · High quality of care and professional service.
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