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LITCHFIELD HILLS FAMILY MEDICINE, LLC

Family Medicine • Litchfield, CT

★★☆☆☆2.2/554 reviews across 2 platforms

Ratings by platform

  • Yelp: 1.7 out of 5 stars (38 reviews)
  • Healthgrades (for Dr. Frank Crociata): 3.4 out of 5 stars (16 reviews)

What patients say

Patients praise

  • caring and attentive approach by certain providers
  • thorough examinations that include explaining/answering patient questions

Common complaints

  • unprofessional or poor staff communication
  • long wait times and scheduling issues
  • concerns regarding medical advice or medication safety
  • poor patient experience with office policies

In patients' words

"Brandy on numerous occasions is NOT professional or proficient. Not at all a service. It is very difficult to speak to ..."

— Yelp

"Dr Crociata does a great job of diagnosing the problem. When you go, plan on waiting a little longer because he spends the time with each patient explaining and answering questions..."

— LocalityBiz

"This place is a joke if it’s your only option I guess it will suffice. I however, will be finding a new practice."

— LocalityBiz

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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