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Family Medicine • Litchfield, CT

★★★★☆3.6/5136 reviews across 1 platforms

Ratings by platform

  • Birdeye (Google reviews): 3.6/5 (136 reviews)

What patients say

Patients praise

  • Some patients report positive, long-term experiences with specific doctors and APRNs
  • Appreciation for providers who listen thoroughly and address health concerns effectively
  • Friendly and professional medical assistants and nursing staff in some instances
  • Satisfaction with high-quality, attentive primary care from specific practitioners

Common complaints

  • Difficulty reaching office staff via telephone (long wait times, unanswered calls)
  • Poor communication regarding prescriptions, refills, and referrals
  • Administrative and scheduling issues, including billing errors or unhelpful front-desk staff
  • Concerns regarding bedside manner, perceived lack of empathy, or dismissiveness from some providers

In patients' words

"This office is horrible. Phone calls are not returned, messages are not answered. I could write so much but this sums it up."

— Birdeye/Google Review for Litchfield Internal Medicine

"I feel Penny Mcevoy is great and is better than most doctors I have been to. She listens and is just overall wonderful."

— CMac.ws review for Litchfield Internal Medicine

"We've been seeing Dr. Nguyen here for over a year, and our experiences with him and with the staff have proved very satisfying..."

— Yelp review for Litchfield Internal Medicine

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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