OBGYN & Women's Health Care | Duly Health Chicago Suburbs
Obstetrics and Gynecology • Lisle, IL
Ratings by platform
- Birdeye: 4.7 out of 5 stars (aggregate across 998 reviews) (998 reviews)
What patients say
Patients praise
- Physicians are generally well-regarded and provide good medical care
- Some patients appreciate the convenience and ability to get quick appointments (especially at urgent care)
- Some long-standing patient relationships with specific doctors are viewed positively
- Effective and timely medical treatment in specific instances
Common complaints
- Frustrating and inefficient appointment scheduling
- Long wait times on the phone and in office
- Disorganized communication between departments
- Issues with billing department and payment plans
- Reports of impersonal and difficult-to-navigate administrative system
- Occasional negative experiences with staff responsiveness at urgent care
In patients' words
"While Dr. Asselmeier provides excellent medical care, my overall experience with Duly Health and Care has been very disappointing. Scheduling appointments is frustrating and inefficient, with long wait times both on the phone and in the office. Communication between departments seems disorganized, and follow-up regarding test results or billing often requires multiple calls."
— Birdeye review"I go to this one whenever I have a problem medically. I’m always able to get an appointment same day. The doctors and the nurses are great there. Never waited long and in most cases in an out 45 minutes tops."
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