Immediate Care Centers | Walk-In Urgent Care in Chicagoland
Immediate Care • Lisle, IL
Ratings by platform
- Aggregated review data for Duly Health and Care - Lisle Immediate Care Center: 4.4/5 (379)
What patients say
Patients praise
- Convenient location for urgent needs
- Some staff members noted as kind and helpful during triage or treatment
- Fast and efficient service in select cases
Common complaints
- Long wait times despite appointment booking
- Staff refusing walk-ins before stated closing hours
- Perceived lack of attentiveness or failure to listen to patient concerns by medical staff
- Discrepancies between website booking information and in-person experiences
In patients' words
"If I could give them zero stars, I would. I work in the medical field and these doctors should be ashamed of themselves. Said they’re open until 9pm. I showed up about 8:05pm and they told me I needed an appointment. Absolutely ridiculous..."
— Duly Health and Care - Lisle Immediate Care Center customer review"I went in to immediate care feeling absolutely horrible and was met by Sophia who was nothing but kind and helpful. She truly listened to everything i had to say..."
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