Lisle Primary Care Doctors | Duly Health and Care

Patients praise

• Highly regarded individual physicians and specialists
• Appreciation for state-of-the-art medical equipment and modern facilities
• Convenience of having multiple specialists and services in one building
• Effective utilization of electronic health records and MyChart integration
• Compassionate, thorough, and attentive care provided by certain primary care doctors

Common complaints

• Frustrating and inefficient appointment scheduling processes
• Long wait times on the phone and in the office
• Disorganized communication between departments and administrative staff
• Billing department errors and billing disputes
• Concerns regarding perceived lack of care, poor bedside manner, or staff dismissiveness in specific instances
• Accessibility issues at the immediate care center (e.g., unexpected closures or mandatory appointments despite contrary website information)