Shawnee Optical - Lima: Eye Doctors in Lima
Optometry • Lima, OH
Ratings by platform
- Official Website: 4.6/5 stars (289 reviews)
- Healthgrades: Not specified (276 ratings (total mentioned))
What patients say
Patients praise
- Friendly and helpful staff in many instances
- Good eye care and service reputation over many years
- Efficiency in receiving glasses and prescription fulfillment for many patients
Common complaints
- Billing and insurance pricing transparency issues
- Poor customer service or unprofessional behavior toward patients with special needs
- Issues with prescription accuracy and subsequent refusal to rectify or refund
In patients' words
"Great experience. Everyone was friendly and helpful. They helped me double check with my insurance to make sure I was getting the best price."
— MapQuest Review"This woman should be reprimanded for the inconsiderate, unprofessional behavior she displayed. If you have a special needs child, I would NOT recommend this place."
— LocalityBiz Review"My insurance covers 175.00 for frames and the lenses are covered but when you go to pick your glasses they tell you over 300 hundred dollars. They add a..."
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