Lima Memorial Health System Lima, OH
Endocrinology • Lima, OH
Ratings by platform
- Momentary Labs / CMS HCAHPS: 3 out of 5 stars (based on HCAHPS data) (593 patient surveys)
- U.S. News & World Report: 88% recommendation rate
What patients say
Patients praise
- Effective treatment and successful medical outcomes in specialized departments like physical therapy, neurosurgery, and surgery
- Appreciation for clear communication and bedside manner from specific providers
- High recommendation rate among some patient demographics
Common complaints
- Below-average performance in nurse and doctor communication
- Concerns regarding staff responsiveness and quietness of the facility
- Reports of negative experiences with provider condescension, diagnostic focus, and communication barriers
In patients' words
"Each person talked to me, encouraged me and would tell me I was doing a good job... I could see that they cared for me. It wasn't just a job they had to do."
— Lima Memorial Health System Patient Story"Was sent to heart floor and every test was aimed at testing heart only. I finally refused by morning anymore... Treated with dignity at this location is highly unlikely."
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