Libertyville, IL Mental Health Clinic
Mental Health Clinic • Libertyville, IL
Ratings by platform
- A Ray of Hope: Great Lakes Institute of Neurology and Psychiatry: 4.4/5 stars (593 reviews)
- Counseling Connection - Libertyville: 2.7/5 stars (9 reviews)
- Geode Health: 4.7/5 stars (N/A)
What patients say
Patients praise
- Compassionate and knowledgeable clinical providers
- Thorough and professional diagnostic evaluations
- Convenient availability of varied mental health services and specialists
- Helpful and responsive therapy support in specific instances
Common complaints
- Communication and administrative issues, such as billing discrepancies or difficulty scheduling appointments
- Instances of sudden practice closures causing disruption in care
- Reports of unprofessional or dismissive staff behavior
- Disagreements with providers regarding treatment plans or patient fit
- Inconsistent experiences with crisis services and mental health support lines
In patients' words
"I’m not sure if this place is just mismanaged... In one day I’ve spoken to 3 different people and got 3 different stories."
— A Ray of Hope patient review"The intake coordinator started yelling at me when I asked if placing a credit card on file was necessary. Rude and unnecessary."
— Growth Psychological Services patient review"I can find a new job, but these kids cannot find a new place to call home."
— Parent regarding abrupt clinic closureMore clinics in Libertyville
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