Ellie Mental Health (Libertyville) - Brightside Entry Point
Mental Health Clinic • Libertyville, IL
Ratings by platform
- Birdeye: 4.5/5 (30)
What patients say
Patients praise
- Appreciation for the therapeutic environment and accessibility
- Some clients reported feeling understood and supported by specific therapists
- Positive reception of telehealth options
Common complaints
- Difficulties with administrative tasks such as billing and scheduling
- Communication issues with office staff and receptionists
- Reports of unauthorized credit card transactions
- Challenges with therapist turnover and continuity of care
- Some experiences with therapy effectiveness were described as poor or unhelpful
In patients' words
"My teen daughter was in therapy here & it was a disaster to say the least. First therapist left for a different place to work, so that was an understandable transition to a new one. The second one..."
— Yelp review for Ellie Mental Health (Libertyville)"I went here for a few months to see if they could help resolve some issues, but my therapist was unable to help with that and wasn't very good at communicating."
— Yelp/Yahoo review for Ellie Mental Health (Libertyville)More clinics in Libertyville
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