Xpress Wellness Urgent Care
Family Medicine • Liberal, KS
Ratings by platform
- Healthgrades/Vitals: 3.8/5 (17 reviews)
- WebMD: 4.5/5 (5 reviews)
- Healthgrades: 4.8/5 (17 reviews)
- Healthgrades: 5.0/5 (2 reviews)
- Clinic4All: 1.6/5 (7 reviews)
- My Caring Plan (40 reviews)
What patients say
Patients praise
- Specific individual providers, particularly pediatricians and some nurse practitioners, receive high satisfaction ratings for care and bedside manner
- Some patients report positive outcomes, professional treatment, and compassionate care during serious illnesses
Common complaints
- Reports of unprofessional behavior by hospital and nursing home staff, including dismissiveness towards patient concerns
- Concerns regarding billing practices, perceived overcharging, and lack of empathy for self-pay patients
- Complaints about staffing shortages, high turnover, and long wait times
- Difficulties obtaining medical records and communication gaps between providers
- Documented health inspection deficiencies and poor performance ratings for long-term care facilities
In patients' words
"The absolute WORST hospital anyone could go to. A year ago the ER dr dismissed my kidney infection & sepsis as a "woman" issue. ... it's very clear the priority of this hospital is the money, not to actually help the patients."
— Clinic4All Review"Went to see Dr. Rane one time & when I requested my medical records I couldn’t get them. Still don’t have them & it’s been over a month. Filing complaint."
— Healthgrades ReviewMore clinics in Liberal
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