Meet the Team at BIDMC – Lexington
Sports Medicine • Lexington, MA
Ratings by platform
- WebMD: 4 out of 5 stars (WebMD) (1 review)
- Birdeye: 3.8 out of 5 stars (Birdeye) (12 reviews)
What patients say
Patients praise
- Highly professional and knowledgeable medical staff (doctors and nurses)
- Clean and comfortable facility environment
- Personalized care and attentiveness to detail
Common complaints
- Long wait times and scheduling issues
- Poor communication from front office staff
- Dissatisfaction with referral processes and insurance authorization delays
- Negative experiences with specific administrative staff interactions
In patients' words
"Clean facility. Caring staff. Excellent care."
— BusinessYab"The front office of this place is a mess... They are terrible communicators and have no follow up."
— LocalityBiz"I must say that everybody there are very nice. But i had a bad experience with a person named Paul... Seriously, People that works at hospital should be more friendly, and learn courtesy."
— OpenGovUKMore clinics in Lexington
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