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Primary Care - UK HealthCare - University of Kentucky

Primary Care • Lexington, KY

★★★☆☆3.3/5302 reviews across 4 platforms

Ratings by platform

  • UK HealthCare Official Site: 4.85/5 (11 reviews (Dr. Chandrashekar))
  • UK HealthCare Official Site: 4.95/5 (40 reviews (Dr. Rudy))
  • UK HealthCare Official Site: 4.98/5 (50 reviews (Dr. Vick))
  • Birdeye: 2.5/5 (201 reviews)

What patients say

Patients praise

  • High satisfaction with provider knowledge and attentiveness
  • Patients feeling listened to and involved in care decisions
  • Positive experiences with staff professionalism at the clinic level

Common complaints

  • Difficulties with billing and financial assistance processes
  • Concerns regarding administrative and scheduling efficiency
  • Potential for long wait times for appointments or referrals

In patients' words

"Dr. Rudy is the best primary care physician bar none."

— UK HealthCare Official Site (Dr. David Rudy)

"They’re scheduling is ABSOLUTELY ridiculous... I’ve been rescheduled FOUR more times on THEIR end."

— LocalityBiz (UK Polk-Dalton Clinic)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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