Family Practice Associates of Lexington | Central KY
Primary Care • Lexington, KY
Ratings by platform
- Birdeye: 3.9 out of 5 stars (114 reviews)
- Facebook: 92% recommend (356 reviews)
- Healthgrades: 1 out of 5 stars (1 review)
What patients say
Patients praise
- some providers noted as caring and attentive in specific locations
- professional interactions reported by some patients
- some patients report positive experiences with staff at specific branches
Common complaints
- long wait times for appointments and during visits
- poor communication and unresponsiveness from staff
- difficulty with medication management and prescription refills
- perceived lack of time/attention from physicians
- bureaucratic or impersonal "factory" atmosphere
- inaccuracies in medical information and follow-up communication
In patients' words
"Sadly this is not a doctor's office anymore but more a factory at this point. They schedule more patients than they can handle."
— LocalityBiz review"Dr. Obst and the staff here really seem to care. It’s easy to get appointments and unlike Hamburg, my phone calls and messages are returned and I feel like the providers are really listening when I describe problems."
— Birdeye reviewMore clinics in Lexington
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