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Family Practice Associates of Lexington | Central KY

Primary Care • Lexington, KY

★★★★☆3.9/5115 reviews across 2 platforms

Ratings by platform

  • Birdeye: 3.9 out of 5 stars (114 reviews)
  • Facebook: 92% recommend (356 reviews)
  • Healthgrades: 1 out of 5 stars (1 review)

What patients say

Patients praise

  • some providers noted as caring and attentive in specific locations
  • professional interactions reported by some patients
  • some patients report positive experiences with staff at specific branches

Common complaints

  • long wait times for appointments and during visits
  • poor communication and unresponsiveness from staff
  • difficulty with medication management and prescription refills
  • perceived lack of time/attention from physicians
  • bureaucratic or impersonal "factory" atmosphere
  • inaccuracies in medical information and follow-up communication

In patients' words

"Sadly this is not a doctor's office anymore but more a factory at this point. They schedule more patients than they can handle."

— LocalityBiz review

"Dr. Obst and the staff here really seem to care. It’s easy to get appointments and unlike Hamburg, my phone calls and messages are returned and I feel like the providers are really listening when I describe problems."

— Birdeye review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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