VelocityCare - Lexington | Walk Ins Welcome
Preventive Medicine • Lexington, VA
Ratings by platform
- Carilion Clinic official website: 4.7 out of 5 stars (482 total ratings)
- Solv Health: Not specified (2 patients)
What patients say
Patients praise
- convenient urgent care alternative to emergency rooms
- online appointment scheduling options
- general accessibility for walk-ins
Common complaints
- rude staff interactions
- feeling unheard or dismissed by providers
- lack of communication and compassion
- long wait times
In patients' words
"Rude immature little girl in the front snapping at my 80 year old mom this past week... If I could give zero stars I would."
— LocalityBiz user review"The lack of communication and compassion made an already emotional situation feel even worse... I left feeling ignored, disrespected, and uncertain about my health."
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