
Carilion Clinic Family & Internal Medicine - Lexington
Preventive Medicine • Lexington, VA
Ratings by platform
- Carilion Clinic Official Website: 4.9 out of 5 (based on 494 ratings) (494)
- LocalityBiz: Mixed (individual reviews ranging from 1 to 5 stars)
What patients say
Patients praise
- thorough medical care
- willingness of providers to explain conditions clearly
- access to same-day appointments for some patients
- polite and helpful front office staff
Common complaints
- billing and financial concerns
- perceived lack of concern for patient well-being
- challenges with pain management medication policies
- dissatisfaction with office communication and coordination of care
In patients' words
"I've been going to Dr. Sayer, and his PA's Marie and Mike for about 5 years. I've found them extremely thorough, and willing to explain things at my level... The front office staff is very polite and helpful."
— LocalityBiz reviewer"Carillon is a huge disappointment to the community. Prices are set at highly ridiculous amounts and they could not possibly care any less about the people they are supposed to be helping."
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