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Carilion Clinic Family & Internal Medicine - Lexington

Preventive MedicineLexington, VA

★★★★★4.9/5494 reviews across 1 platforms

Ratings by platform

  • Carilion Clinic Official Website: 4.9 out of 5 (based on 494 ratings) (494)
  • LocalityBiz: Mixed (individual reviews ranging from 1 to 5 stars)

What patients say

Patients praise

  • thorough medical care
  • willingness of providers to explain conditions clearly
  • access to same-day appointments for some patients
  • polite and helpful front office staff

Common complaints

  • billing and financial concerns
  • perceived lack of concern for patient well-being
  • challenges with pain management medication policies
  • dissatisfaction with office communication and coordination of care

In patients' words

"I've been going to Dr. Sayer, and his PA's Marie and Mike for about 5 years. I've found them extremely thorough, and willing to explain things at my level... The front office staff is very polite and helpful."

LocalityBiz reviewer

"Carillon is a huge disappointment to the community. Prices are set at highly ridiculous amounts and they could not possibly care any less about the people they are supposed to be helping."

LocalityBiz reviewer

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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