Sandhills Pediatrics | Columbia, SC | Irmo, SC | Lexington, SC
Pediatrics • Lexington, SC
Ratings by platform
- BestProsInTown: Highly regarded (general sentiment from review aggregator) (99 reviews (for Lexington location))
- Birdeye: 4.7/5 (50 reviews (Note: This figure likely refers to a different location in NC, included for context))
What patients say
Patients praise
- Doctors are frequently described as knowledgeable, kind, thorough, and having a good bedside manner
- Many families trust the practice for long-term care and appreciate the personalized approach
- Nurses and some staff members are praised for being helpful and professional
- Clinical care is often highly valued, with some parents willing to travel significant distances to see specific physicians
Common complaints
- Long wait times for appointments and while in the clinic
- Front desk and administrative staff reported as rude, unprofessional, or unhelpful
- Challenges with appointment scheduling and communication delays
- Issues with follow-up on paperwork and medical records
- Frustration regarding office policies (e.g., vaccine policies, patient dismissal)
In patients' words
"My child sees Dr. Haile, and while we love her-the front desk reception is always an unpleasant experience."
— LocalityBiz Review"Our primary physician, Dr.Whitaker, is not only knowledgeable and extremely thorough, he also has a kind and enthusiastic approach that makes all the difference in our experience."
— LocalityBiz Review"Terrible wait time. Never get seen without waiting 30-45 minutes then at least another 15-20 in exam."
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