Ophthalmology - Lexington Clinic
Ophthalmology • Lexington, KY
Ratings by platform
- Healthgrades: 4.3/5 stars (6 reviews (for Dr. Michael Newcomb))
What patients say
Patients praise
- Providers are often described as knowledgeable, kind, and empathetic
- Successful surgical outcomes, particularly in ophthalmology
- Staff members like nurses are sometimes noted as helpful and efficient
Common complaints
- Long wait times to see providers
- Poor administrative and front-desk service, including issues with check-in processes and staff demeanor
- Difficulty with scheduling and general customer service communication
- General complaints about the quality of care across various Lexington Clinic departments
In patients' words
"Ease of surgery and excellent results. Friendly and informative."
— Healthgrades review for Dr. Michael Newcomb"2 and a half hours still no DR sighting... Ridiculous to have to wait 2 and a half hours and still not see the doctor."
— Healthgrades review for Dr. Michael Newcomb"The receptionists were make fun of patients, talking behind people's backs, and laughing loudly about the people they talk about."
— LocalityBiz review for Lexington Clinic BeaumontMore clinics in Lexington
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