Kentucky Eye Center
Ophthalmology • Lexington, KY
Ratings by platform
- Birdeye: 3.3/5 (75 reviews)
- Facebook: 92% recommend (19 reviews)
What patients say
Patients praise
- Knowledgeable and professional doctors
- Friendly and helpful staff members
- Positive experiences with specific treatments like cataract surgery and contact lens fittings
- Efficient scheduling for some patients
Common complaints
- Long wait times for appointments
- Frustration with communication and lack of returned calls
- Issues with prescription accuracy for glasses
- Dissatisfaction with post-surgical outcomes in some cases
In patients' words
"Appointments at KEI often lasted 3 1/2 hours. I left a total of 16 voice mails but non were returned."
— Birdeye review"I have gone here for years, the Drs & staff are always unfailingly polite & helpful. They are professional, friendly, & go above & beyond to answer questions."
— Kentucky Eye Institute website testimonials"Extremely long wait. Entire waiting room is frustrated."
— BBB Business ProfileMore clinics in Lexington
Baptist Health Internal Medicine - Beaumont Centre | Lexington, KY
Patients praise: high overall patient satisfaction rating on official practice website.
Lexington Women's Health
Patients praise: Positive experiences with specific providers and midwives · Many patients find the Hamburg location specifically to be cleaner, less crowded, and more professional than other branches.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other clinics in Lexington, or filter by state and specialty to compare patient ratings.