New England Women's Healthcare: OB-GYN in Woburn and ...
Obstetrics and Gynecology • Lexington, MA
Ratings by platform
- New England Women's Healthcare (website testimonials): 4.91/5 (1064 total reviews)
- Apple Maps (listing shows Yelp ratings): 3.2 (Yelp) (17 (Yelp))
- Vital s.com practice listing (provider-level, not overall): Individual providers show ratings such as 3.5, 3.7, 4.4, 2.8, 2.9 (examples) (Not stated on page)
What patients say
Patients praise
- High average rating on the practice’s own testimonials (very positive patient experiences)
- Reports of caring, compassionate, thorough clinicians and staff friendliness (from third-party listings)
- Some reviewers describe feeling comfortable/safe and having good outcomes (e.g., pregnancy/c-section experiences)
Common complaints
- Complaints about professionalism and patient experience (Apple Maps review excerpts)
- A privacy/security concern alleging a staff member accessed a patient’s MyChart account
- Concerns about care for peri-menopause/menopause symptoms being dismissed (Apple Maps review excerpt)
- Management-related employee dissatisfaction (Indeed management reviews), indicating understaffing/underpaying (not patient reviews)
In patients' words
"“There is a girl who works there named Renee Hegarty she is a medical assistant and has access my MyChart account multiple times…”"
— Apple Maps listing review excerpt"“I would not recommend going to this practice for any assistance related to peri-menopause or menopause related symptoms. The doctor quickly dismissed and did not offer anything to help relieve the pain…”"
— Apple Maps listing review excerpt"“New England Women’s Healthcare… 4.91 out of 5 stars” and “1064 total reviews”"
— Practice website Testimonials & Reviews page"“The office was beautiful, peaceful and clean… She is knowledgeable, caring and considerate. I have never met another doctor that has made me feel this listened to and respected.”"
— Third-party localitybiz.com reviews pageMore clinics in Lexington
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