Family Medicine in Lexington, MA - Primary Care | Specialists
Geriatric Medicine • Lexington, MA
Ratings by platform
- Mass General Brigham (Dr. James S Bath): 4.9 out of 5 (120 ratings, 57 reviews (as of May 2026))
- Healthgrades (Dr. Lakshmi Madduru): 5.0 out of 5 (2 ratings)
- Healthgrades (Dr. Steven Abreu): 4.8 out of 5 (23 ratings)
- Healthgrades (Dr. Sean Thomas): 4.4 out of 5 (27 ratings)
- Healthgrades (Dr. Olivia Liao): 3.6 out of 5 (31 ratings)
What patients say
Patients praise
- Physicians are frequently praised for being knowledgeable, attentive, kind, and compassionate
- Many patients report feeling listened to, valued, and well-cared for during appointments
- Clear communication and thorough explanations from doctors regarding health issues and treatment plans
- Strong, long-term relationships with patients, with some doctors receiving high praise for bedside manner and clinical dedication
- Effective and successful surgical or treatment outcomes for many patients
Common complaints
- Administrative and office staff issues, including poor communication regarding appointments and billing errors
- Concerns about office policies, such as the handling of patient transitions or refusals to fill prescriptions after a doctor leaves a practice
- Reports of unprofessional or dismissive interactions with front-desk staff or medical personnel
- Occasional concerns regarding diagnostic accuracy or quality of care in specific instances
- Issues with wait times and system accessibility
In patients' words
"Dr. Bath is one of the kindest, patient, caring and professional Doctor we have ever had. Dr. Bath listens to your concerns, you don't feel rushed or unheard."
— Patient review for Dr. James S Bath"From the very first appointment, she made me feel heard, valued, and cared for—not just as a patient, but as a person. She takes the time to listen, never rushing through appointments."
— Patient review for Dr. Lakshmi Madduru"Rude, unprofessional and unethical practice - avoid this group at all costs! ... After being with this same physician for almost two decades, he moved out of the area and left the practice. Unfortunately, they turned their back on all of his long time patients."
— Patient review for Beth Israel Lahey Health Primary Care (Bedford Street)"It's a shame that I have to write a negative review... An experience full of rudeness, dismissiveness, and insensitivity. Needless to say, I will not be going back there."
— Patient review for Lexington Health StopMore clinics in Lexington
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