Primary Care - UK HealthCare - University of Kentucky
Family Medicine • Lexington, KY
Ratings by platform
- UK HealthCare (Dr. David W. Rudy): 4.95/5 (40 reviews) (40)
- UK HealthCare (Dr. Latha Chandrashekar): 4.85/5 (11 reviews) (11)
- UK HealthCare (Dr. Michael W. Vick): 4.98/5 (50 reviews) (50)
- Birdeye (Aggregate): 2.5/5 (201)
What patients say
Patients praise
- high patient satisfaction ratings for individual primary care physicians, often exceeding 4.8 out of 5 stars
- providers frequently praised for being good listeners, thorough, and knowledgeable
- effective patient-centered care approaches for specific chronic conditions
Common complaints
- significant concerns regarding medical debt collection practices and communication failures with the Kentucky Department of Revenue
- allegations of inadequate notice for medical debts and unexpected collection fees
- reports of poor administrative experiences, including lost paperwork and difficulty resolving billing disputes
In patients' words
"Dr. Rudy is the best PCP I've ever seen, his care is awesome!"
— UK HealthCare Patient Review"Dr. Vick listens to me... I felt I am heard, which is very important."
— UK HealthCare Patient Review"My application kept getting 'lost'. When I sent a paper copy... it wasn't even opened."
— Birdeye Patient ReviewMore clinics in Lexington
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