Rockbridge Area Health Center: Home
Family Medicine • Lexington, VA
Ratings by platform
- Birdeye/Google: 4.6 out of 5 stars (284 reviews)
- WebMD: not specified (5 reviews)
What patients say
Patients praise
- Friendly and caring medical staff/providers
- Efficient, quick appointment availability and access to care
- Helpful and knowledgeable care teams
- Value as a community resource offering sliding-scale fees for underserved populations
Common complaints
- High staff turnover and difficulty retaining providers
- Reports of unprofessional or incompetent reception staff, particularly in the dental department
- Allegations of a toxic workplace environment, which some reviewers link to potential patient care issues
In patients' words
"Everyone here is friendly and helpful. The Dr truly cares about my health. He goes the distance to help me better my health."
— Birdeye review"Dental office reception personnel is very incompetent, unprofessional, and know nothing about the business, how things should be done, or how to talk to people."
— WebMD review"They change providers more often than I change clothes. They cannot keep good help."
— MapQuest reviewMore clinics in Lexington
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