Lexington Clinic | HCC Network
Family Medicine • Lexington, MO
Ratings by platform
- Birdeye (Aggregate): 4.3/5 stars (17 reviews)
- Charity Navigator (for HCC Network overall): 90% (Four-Star)
What patients say
Patients praise
- Friendly, welcoming, and helpful staff members
- Knowledgeable and supportive healthcare providers
- Compassionate care, particularly for vulnerable or complex cases
- Appreciation for comprehensive, community-focused services
- Positive experiences with specific departments (e.g., dental)
Common complaints
- Difficulty accessing office via telephone (long wait times)
- Dissatisfaction with reception staff behavior
- Aggressive billing practices concerns
- Frustration with perceived lack of provider responsiveness or listening skills
- Difficulties with prescription refill processes
In patients' words
"Everyone was very welcoming!! The dentist and hygienist were both very informative... Everyone was just super nice the minute I walked in all the way to the end of my appointment!"
— LocalityBiz Review"Aggressive billing practices when they won't wait for the supplement to pay after Medicare."
— BBB Complaint/Review"My extreme frustration is with the 'patient access center' and inability to get through to the office. No matter when I call there is a very lengthy wait."
— Birdeye ReviewMore clinics in Lexington
Lexington Medical Clinic - HCA Midwest Health
Patients praise: many patients report friendly and helpful staff members · physicians are frequently described as caring, patient, and good listeners who do not rush appointments.
West Tennessee Medical Group Primary Care | Lexington
Patients praise: Knowledgeable and professional staff · Compassionate and attentive care.
Family Medicine
Patients praise: many providers described as compassionate, attentive, and thorough · high levels of patient trust in established long-term provider-patient relationships.
Rockbridge Area Health Center: Home
Patients praise: Friendly and caring medical staff/providers · Efficient, quick appointment availability and access to care.
Lexington Dental Associates
Patients praise: highly professional and friendly staff · thorough and high-quality dental care.
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