Community Services Group
Psychiatry and Behavioral Health • Lewistown, PA
What patients say
Patients praise
- compassionate and professional staff at specialized outpatient centers
- person-centered and supportive treatment approaches
- clean and welcoming clinic environments
- effective recovery-focused care reported by many patients
Common complaints
- inconsistent communication style reported in some settings
- reports of harsh treatment or being rushed in hospital settings
- some patients report issues with bedside manner and lack of attentiveness from specific providers
- low patient recommendation rates for hospital care overall
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Patients praise: Some anesthesiology-related experiences described as saving lives/being attentive (e.g., Dr. Hawson noticed abnormal labs during anesthesia and helped lead to early cancer diagnosis) · Positive patient-relationship experiences reported for the hospital (e.g., “Made me feel like his only patient. Very caring.”).
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