Staff Physicians & Providers - Central Montana Medical Center
Internal Medicine • Lewistown, MT
Ratings by platform
- Health US News (hospital): 89% of patients would recommend (willing to recommend) (not stated)
- Homefacts (hospital): Overall hospital rating: 63 (145 surveys (response rate shown as 30—partially unclear))
- SeniorAdvice (hospital, from Medicare.gov): Average Medicare rating: 4/5 stars (latest survey) (not stated)
- Healthgrades (Dr. Melanie Hardy): 3.0 (2 ratings) (2 ratings; 1 with written review)
- Healthgrades (Dr. Joan McMahon): 1.0 star rating (1 review) (1 rating, 1 with written review)
- Health US News (doctors directory snippet): Examples shown: 4/5, 5/5, 3/5 for individual providers (Examples shown: 28 reviews, 93 reviews (varies by provider))
What patients say
Patients praise
- High willingness to recommend the hospital (patient experience measure)
- Good communication with doctors and nurses reported by many patients (Medicare survey-based pages)
- Some individual providers receive positive reviews describing thoroughness and professionalism
Common complaints
- Low scores/negative experiences reported for certain physicians (Healthgrades)
- Complaints/concerns such as misdiagnosis, not listening, rushed appointments, and staff not friendly (provider review excerpts)
- Hospital experience survey areas show less-than-perfect results in domains like staff responsiveness, medicine communication, and discharge/care transition understanding
In patients' words
"“I am now my husband’s guardian… My husband had a massive stroke after this doctor cleared him for surgery… Walk away from Dr Hardy.”"
— Healthgrades review for Dr. Melanie Hardy"“Miss diagnosis, sent home without proper care. She really doesn't care either. Not a good Doc.”"
— Healthgrades recent review for Dr. Joan McMahon"“My recent visit to the ER in Lewistown was quick and easy… Dr. LePage was very thorough… The entire staff was very professional and pleasant.”"
— Vitals review for Dr. Amy A. Lepage"Medicare-style survey excerpts show patients reporting doctors’ communication “Always” at 81% (and “Sometimes/Never” at 18%)."
— MedicareList Patients’ Experience Survey summary for Central Montana Medical CenterMore clinics in Lewistown
Lewistown Clinic - Family Medicine - Intermountain Health
Patients praise: Providers are frequently described as knowledgeable, caring, and professional · Good communication, active listening, and ease of scheduling appointments.
Internal Medicine in Lewistown, PA - ProviderMatch
Patients praise: caring and attentive bedside manner · good communication and explanations of conditions.
Geisinger Lewistown
Patients praise: Strong performance in outpatient experience ratings · Instances of gratitude for dedicated ER staff and timely procedures.
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